Quantum Jump is a specialist strategic marketing agency that offers best in class heavy-duty thinking on marketing strategy, strategic creative for brand and retail, along with data driven marketing including loyalty, CRM, CX, marketing automation and digital advertising. We use research, data and years of award-winning experience and expertise to help our clients connect more effectively with their customers.

Return on Customer:
People come to us for Return on Customer, grounded in deep understanding of first-party data. That means untangling the complexities of CRM, CX and marketing automation to get loyalty and engagement right. We make brands more relevant, more connected and, ultimately, more valuable to the people they serve.

Loyalty:
From strategy through to execution, we’re proven experts who can support you. We’re uniquely experienced to help brands better connect with their customers through a loyalty programme, a rewards programme, or simply a great customer engagement programme. Request a copy of our 2025 NZ Loyalty State of the Nation survey.

Brand:
We believe that brand is not just a big piece of heroic film – although that ‘tentpole’ element has its place in storytelling – but rather how your brand narrative is woven through every touchpoint, big and small.